Emergency Plumber in Kent
Looking for emergency plumbing in Kent does not mean every firm can reach every part of the county. Pro Plumbers operates from Sevenoaks, serving West Kent and nearby areas rather than the whole county. This page explains how to request help, which details matter at the first call and what you can safely do before an appointment. We offer fast emergency callouts, 7 days a week, within our published opening hours.
Clear pricing: Minimum charge £90 + VAT, including the first hour on site. Larger jobs get a fixed, no-obligation price.
Start the call with the address and the active problem
Phone 01732 444555 and give the property location before describing what is happening now. Say whether water is still escaping, whether the heating has stopped or whether wastewater is rising. Mention vulnerable occupants and any immediate access difficulty. We advise immediate steps based on that description and discuss the earliest available appointment. You do not need to identify the failed component yourself: an accurate account of what you can see is a better starting point than a guessed diagnosis.
Where the West Kent service area reaches
The nearest towns we cover include Sevenoaks, Tonbridge, Royal Tunbridge Wells, Edenbridge, Westerham, West Malling, Orpington and Southborough. Coverage is centred on our base, not a countywide network of offices. If your address is outside those towns, provide its postcode so we can check whether we can help. Being in Kent alone does not establish coverage. Equally, a nearby address does not establish a particular arrival time; the available appointment must be discussed when you contact us.
Match the first precautions to the emergency
For a burst pipe, close the accessible water stop valve if this is safe, without forcing it. A leaking heating system may need a different isolation approach, so describe the appliance and where the leak appears instead of experimenting with controls. Loss of hot water or heating also warrants a call, especially where occupants struggle to keep warm. Tell us whether both services have failed and whether any fault message is visible. Avoid repeatedly resetting equipment or adding pressure to a system that is visibly leaking.
Overflowing waste and suspected gas need different routes
Stop flushing an overflowing toilet and stop using fixtures connected to a suspected blocked drain. Keep people away from sewage and tell us whether several outlets are affected. A gas smell requires a separate, immediate response: leave the building, do not use switches or flames, and call the National Gas Emergency Service on 0800 111 999 first, from outside. Do not wait for a plumbing appointment to investigate a suspected gas leak. Water damage and gas safety are not interchangeable callout situations.
What an available appointment actually means
Opening hours are Mon–Fri 7am–10pm and Sat–Sun 9am–8pm. Calls are handled around the work we can offer within those hours, without a response-time promise. Before attendance, make sure someone can provide safe access and authorise the work. Our minimum charge is £90 + VAT including the first hour on site. Larger jobs receive a fixed, no-obligation price. Depending on the fault, the first task may be making the installation safe rather than restoring every fixture immediately.
More: Emergency Plumbing · All areas we cover
OUR ACCREDITATIONS
Rated 9.88 from 159 reviewsFAQ
Frequently Asked Questions
Should I ring if I am unsure my postcode is covered?
Yes. Give the full postcode and explain the problem so we can confirm coverage and availability. We do not describe all addresses across the county as part of our service area.
What information helps when heating and hot water both stop?
Explain whether the appliance has power, whether a fault code is displayed and whether there is visible leakage. Read the display from a safe position without opening the casing.
Can I request an arrival deadline for an urgent county callout?
Explain any timing constraints, but attendance depends on appointment availability. We cannot turn a preferred deadline into a response-time commitment; ask which appointment can actually be offered.
Is isolating a leak always the completed repair?
No. Isolation can limit damage while leaving a bathroom, heating circuit or water supply unavailable. Ask what remains disconnected and what further work is needed before using it again.
“Had the pleasure of having my heating system replaced by Mikey. He was really helpful and informative with any questions I asked. He was also very clean and professional, would highly recommend these guys, especially Mikey.”
“I called up Dave to fix a leaking pipe under my sink. He was so professional, worked efficiently, and cleaned up afterward. The price was exactly as quoted. I'm very satisfied with the service.”
“I can't say enough good things about Pro Plumbers! From start to finish, the service was outstanding. It's rare to find a team that's this reliable and committed to doing the job right the first time.”
Fast Callouts, 7 Days a Week
Minimum charge £90 + VAT, including the first hour on site. Larger jobs get a fixed, no-obligation price.